Frequently Asked Questions

Viral Rabbi is your trusted destination for expert social media and online branding solutions. Here’s what sets us apart:

• Our team of social media managers, branding specialists, and SEO experts has 15+ years of experience in the industry.
  
  
• A reliable and trusted partner with 24/7 dedicated support, ensuring complete satisfaction.
  
  
• Secure payments processed through Shopify and Authorize.NET for a safe and hassle-free transaction.
  
  
• Privacy is our priority—your data is never shared or sold to third parties.
  
  
• Unlike unreliable platforms, we prioritize your security, ensuring a safe and trustworthy experience.
  

With Viral Rabbi, you gain expert guidance, security, and dedicated support—all in one place.

Without a doubt! At Viral Rabbi, our guiding principle is "The Mitzvah Masterstroke", a commitment to delivering impactful, ethical, and results-driven services. Just as a mitzvah represents a good deed, we believe in providing services that truly benefit our clients with integrity and excellence.

Without the trust of our clients, Viral Rabbi would have no purpose. That’s why we are dedicated to offering top-quality services at highly competitive prices. As a Los Angeles-based company, we prioritize privacy and security above all else, ensuring a safe and reliable experience. Unlike many providers, we never compromise on customer security and confidentiality. Our focus is on delivering the best value and excellence to help you achieve your goals with complete peace of mind.

Not to worry at all! Viral Rabbi is founded in Los Angeles, California, and operates under the laws of the State of California. We prioritize customer trust, privacy, and security above all else, ensuring a safe, transparent, and high-quality experience that sets us apart from others in the industry.

Viral Rabbi is a USA-based company providing legitimate and trustworthy social media and online branding services. Unlike many agencies operating from third-world countries that prioritize profit over service, we are committed to delivering real value with integrity.

Viral Rabbi stands out with seven key strengths you can count on: Expertise, Personalization (Social Media Management & SEO), Reliability, Quality Services, Affordability, Privacy, and Security. When it comes to elevating your online presence, we are the trusted partner that puts your success and safety first.

In today’s digital world, having a strong social media presence is essential for visibility, credibility, and brand growth. Whether you’re an individual, brand, or business, an optimized social media account helps establish authority and attract new opportunities.
At Viral Rabbi, we follow "The Mitzvah Masterstroke"—the perfect blend of strategic growth, ethical practices, and impactful branding. Our services are designed to enhance your online presence, increase reach, and solidify your brand’s reputation.
With the right strategy, social media becomes a powerful tool to elevate your brand and stay ahead in the digital landscape—and Viral Rabbi is here to make that happen.

Managing a social media account requires time, expertise, and strategic planning to achieve real growth. Viral Rabbi simplifies this process by handling everything from content creation to account optimization, ensuring your social presence remains strong and effective.

With our Mitzvah Masterstroke approach, we provide a structured, ethical, and results-driven strategy tailored to your needs. As a trusted USA-based company, we focus on branding, visibility, and consistency, so you can focus on what matters most—your business.

Hiring Viral Rabbi means gaining a reliable partner with industry expertise, 24/7 support, and a commitment to privacy and security. Let us handle your social media management and take your brand to the next level.

Launching a new website is just the first step, without SEO, your site may never reach its intended audience. 90.63% of websites receive no organic search traffic from Google, simply because they aren’t optimized.
With effective SEO strategies, your website can:

• Improve Visibility – Appear on Google’s first page and attract potential visitors.
  
  
• Drive Organic Traffic – Gain consistent, high-quality visitors without paid ads.
  
  
• Build Credibility – Rank higher and establish trust in your industry.
  
  
• Enhance User Experience – A well-optimized site loads faster and is easier to navigate.
  
  At Viral Rabbi, we ensure your website doesn’t get lost in the digital space. With our proven SEO strategies, we help new websites gain traction, climb search rankings, and establish a strong online presence.
  

Yes, buying followers, likes, or views is completely legal and serves as a strategic way to enhance visibility and build an authoritative presence on social media. It’s a proven digital marketing approach that helps accounts appear more established and attract organic audiences.

At Viral Rabbi, our method involves promoting your account through social media ads and other visibility-driven strategies, ensuring a safe and effective process. However, we always recommend using this as a visibility boost only. Once your social media presence is well-established with natural engagement, it's best to focus on content quality to attract a broader audience and maintain long-term growth.

Once delivered, purchased followers, likes, and views cannot be removed by our team. If you wish to reduce your Instagram or TikTok followers, you can manually remove them by blocking individual accounts from your list. For likes, views, and engagement on posts, Reels, and videos, the same applies, once processed, they cannot be reversed or deleted. Please double-check your order before purchasing, as all sales are final.

Follower drops can occasionally happen, primarily due to social media platform updates. We offer a 60-day refill policy for Instagram and TikTok followers, but this applies only to customers who replied "Activate" to our email immediately after placing their order.

If you qualified for the refill policy, simply reach out to us, and we will replenish your followers as much and as quickly as possible. We're here to assist you every step of the way!

For our Instagram and TikTok services, absolutely not. We never ask for your password because we don’t need it. All we require is your username and email address to process your order. Your password is yours alone—never share it with anyone or any service.

For Social Media Management services, it depends on your preference. If you choose to have us manage your account as a collaborator, no password is required. However, if you prefer full account management, you may need to provide login access. Our experts are always available to discuss the best option for your needs.

We strive to offer the best and most affordable social media services to as many clients as possible. For this reason, we do not provide personalized Instagram or TikTok services based on region, gender, or other specific criteria.

However, for Social Media Management and SEO, our experts are available to create a personalized strategy tailored to your needs. If you require a customized solution, feel free to reach out to our email support team, and we’ll be happy to assist you.

Delivery times vary depending on the service type. Our team works diligently to process your order as quickly as possible, rolling it out gradually to ensure complete delivery.

Most services begin shortly after purchase, but full completion may take some time. Some Instagram and TikTok service can take up to 7 days, depending on the order volume.

If you have any questions, our 24/7 support team is always here to help. Feel free to email us at support@viral-rabbi.com or use the message box on our ‘Contact Us’ page.

This is a major concern. If you Google social media services, you’ll find countless companies, but take a close look at their websites, especially the Terms of Service section. Many of them operate as third-party agencies or are based in regions where security may be questionable.

Entering your credit card information on such sites can pose serious risks. We strongly recommend choosing a trusted partner that prioritizes privacy, security, and transparency to protect your valuable information.

We accept all major credit and debit cards, including gift cards. Our payment system is fully supported by Shopify and Authorize.net, ensuring 100% encryption for maximum security. Your credit card information is never stored in our system, so you can make payments with complete peace of mind. Your security is our priority.

Once you see that your payment has failed or receive a cancellation or refund confirmation email, there’s no need to worry. Our system uses an advanced two-layer fraud protection system, which may decline transactions due to mismatched billing details (street, ZIP code) or insufficient gift card balance.

In most cases, the pending charge will automatically disappear or be credited back within a few business days, though processing times may vary depending on your bank. Rest assured, we never collect payments without providing our services.

Absolutely! As a legitimate agency based in Los Angeles, California, USA, we provide automatic receipts for every purchase. Once your payment is authorized, a receipt will be sent directly to your email. If you don’t see it, be sure to check your spam or promotions folder.

The best way to contact us is via email. Simply reach out to us at support@viral-rabbi.com, and our team will assist you as quickly as possible.
You can also leave us a message through the message box on our Contact Us page: https://www.viral-rabbi.com/pages/contact.
We’re here to help and available 24/7 to answer any questions or concerns!

Our 24/7 support team typically responds within 30 minutes, ensuring a premium experience for our customers. However, response times may vary depending on the volume of inquiries. While we strive to assist you as quickly as possible, occasional delays may occur.

If you do not receive a response within 12 hours, please email us again to ensure your request is addressed promptly. We appreciate your patience and understanding!

We offer refunds if you’re not satisfied with our services, but you must request one within 30 days of purchase in most cases. Simply reach out to our support team, and we’ll guide you through the process.
However, refunds may not be possible in certain situations, such as:

• When the service has already been fully delivered.
  
  
• If free credits were used.
  
  
• If there has been a violation of our Terms of Service.
  

To request a refund, you must provide your order number, which starts with #VR. Once your refund request is approved, we will process the refund via your original payment method, typically within 7-10 business days. Please note, we reserve the right to decline refund requests in cases of repeated refund claims or any suspected misuse of our policies.
Refund policies for Social Media Management and SEO services may differ. For full details, please review our Refund Policy Page: https://www.viral-rabbi.com/pages/refund-policy.