Terms & Conditions

Updated February 3, 2025

These Terms and Conditions ("Terms," "Agreement") govern the use of Viral Rabbi, Inc. ("Viral Rabbi," "we," "us," or "our") website and services. By accessing www.viral-rabbi.com or using our services, you agree to be bound by these Terms. If you do not agree, you should discontinue use immediately.

1. Billing & Payments

By purchasing any service from Viral Rabbi, you agree to pay all applicable fees based on the pricing and terms in effect at the time of purchase.

  • Payments are processed through third-party payment providers (Shopify, Authorize.NET) to ensure secure transactions.
  • If a transaction is flagged as high-risk, we may request government-issued identification and/or a recent bank statement for verification.
  • We reserve the right to modify product pricing and services at any time.

2. Accuracy of Information

While we strive for accuracy, our Website may contain typographical errors, inaccuracies, or omissions related to pricing, service availability, or promotions.

  • We reserve the right to correct errors, update information, or cancel orders if necessary—even after an order has been submitted.
  • We are not obligated to update or amend information unless required by law.

3. Third-Party Services & Links

Viral Rabbi may link to third-party websites or services, but we do not endorse or assume responsibility for their content, security, or data practices.

  • Your interactions with third-party services are solely at your own risk.
  • We waive all liability for damages or issues arising from the use of third-party websites or services.

4. Service Uptime Guarantee

Viral Rabbi aims to maintain 99% service uptime per month. However, the uptime guarantee does not cover:

  1. Scheduled maintenance or repairs.
  2. User-related disruptions or misuse.
  3. Outages beyond our control (e.g., server failures, cyberattacks, third-party downtime).

If we fail to meet our uptime guarantee, you may request service credit, which can only be used toward future purchases.

5. Prohibited Uses

By using Viral Rabbi’s Website or services, you agree NOT to:

  • Engage in illegal activities or solicit others to do so.
  • Violate any federal, state, or international law or regulation.
  • Infringe upon intellectual property rights of others.
  • Harass, threaten, defame, or discriminate against others.
  • Submit false or misleading information.
  • Upload viruses or malicious code.
  • Use automated bots to scrape or collect data from our Website.
  • Interfere with security features of our services or networks.

We reserve the right to terminate your access if we determine that you have violated these Terms.

6. Intellectual Property Rights

All trademarks, logos, designs, and content on our Website and services are owned by Viral Rabbi, Inc. or its licensors.

  • You are not granted any right to copy, modify, or distribute our content.
  • Unauthorized use of Viral Rabbi’s intellectual property is strictly prohibited.

7. Disclaimers & Limitation of Liability

7.1 No Guarantees or Warranties

Our services are provided "as is" and "as available" without warranties of any kind, whether express or implied.

  • We do not guarantee specific outcomes, engagement, or growth from our services.
  • Viral Rabbi is not responsible for platform changes (e.g., Instagram, TikTok algorithm updates) that may affect results.
  • You assume all risks associated with using our services.

7.2 Limitation of Liability

To the fullest extent permitted by law, Viral Rabbi, Inc. and its affiliates, officers, employees, and agents shall not be liable for:

  • Indirect, incidental, or consequential damages (e.g., lost profits, loss of business).
  • Service interruptions, website downtime, or data loss.
  • Actions taken by third-party social media platforms, including bans, suspensions, or content removal.

Our total liability shall not exceed the amount paid by you for the services within the past one (1) month.

8. Indemnification

You agree to defend, indemnify, and hold harmless Viral Rabbi, Inc. from any claims, damages, or expenses (including legal fees) arising from:

  • Your use or misuse of our Website or services.
  • Your violation of these Terms or any applicable law.
  • Any unauthorized use of your account.

9. Refund Policy

Our refund policy varies by service type:

  • Instagram & TikTok Services: Refunds available within 30 days, subject to eligibility.
  • Social Media Management & SEO Services: Partial refunds based on service duration.

Please review our Refund Policy for full details.

10. Data Privacy & Security

We take data security seriously. Please review our Privacy Policy for details on:

  • How we collect, use, and protect your data.
  • Your rights under CCPA (California Consumer Privacy Act) and GDPR (General Data Protection Regulation).

11. Dispute Resolution

11.1 Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of California, USA, without regard to conflicts of law principles.

11.2 Arbitration Clause

Any disputes arising from these Terms must first be resolved through arbitration before legal action can be taken.

  • Arbitration shall be conducted in Los Angeles, California.
  • You waive the right to a jury trial or participation in a class action lawsuit.

12. Changes & Amendments

We reserve the right to update or modify these Terms at any time. The updated version will be indicated by the "Last Updated" date. Continued use of the Website or services after any updates constitutes acceptance of the revised Terms.

13. Contact Information

For any questions regarding these Terms, please contact us:

📧 Email: support@viral-rabbi.com
🌐 Website: www.viral-rabbi.com

Last Updated: February 3, 2025