Privacy Policy

1. Information We Collect

1.1 Automatic Collection of Information

When you visit our Website, our servers automatically log certain information sent by your browser, including:

• IP address
• Browser type and version
• Operating system details
• Language preferences
• Referral source (website you visited before ours)
• Pages viewed on our Website
• Time spent on each page
• Search queries on our Website
• Access dates and times

This information is collected to help us detect potential abuse and to compile aggregate data regarding Website usage. This data does not personally identify individual users.

1.2 Collection of Personal Information

You may use the Website without providing personal information; however, some services require certain details:

• When purchasing a service, we collect your username, email address, and order details.
• When submitting a Contact Us form, we collect the name and email address you provide.
• Payment information is not stored by Viral Rabbi. Payments are securely processed through third-party providers like Shopify and Authorize.NET.

If you do not wish to provide personal information, you may not be able to access certain features of our Website or Services.

2. How We Use Your Information

We collect and process personal information to:

• Create and manage user accounts
• Fulfill and manage orders
• Deliver our services
• Improve Website functionality and services
• Send administrative and transactional notifications
• Respond to inquiries and provide customer support
• Improve user experience
• Prevent fraud, abuse, and unauthorized activity
• Comply with legal requirements

Processing your personal data is based on your consent, contractual obligations, legal requirements, or our legitimate business interests.

3. Payment Processing & Security

We do not store or process your payment information. All payments are securely handled by third-party payment processors, such as Shopify and Authorize.NET, which comply with industry-standard encryption and security protocols.

Your payment details are never stored on our servers. Please refer to the privacy policies of our payment processors for details on their data security measures.

4. Information Sharing & Disclosure

We do not sell, rent, or trade your personal data. However, we may share your information with:

• Trusted third-party service providers that assist us in delivering our services (e.g., payment processors, customer support tools).
• Affiliated businesses and subsidiaries that support our operations.
• Legal authorities if required by law or to protect our rights, business, or users.

Our partners are required to follow strict data protection policies that align with this Privacy Policy.

5. Data Retention & Deletion

We retain personal information for as long as necessary to:

• Fulfill the purpose it was collected for.
• Comply with legal obligations.
• Resolve disputes and enforce agreements.

Once the retention period expires, your personal data will be securely deleted. After deletion, data rights such as access, rectification, or erasure cannot be exercised.

6. Your Rights & Choices

Depending on your location, you may have the following rights regarding your data:

• Access & Data Portability – Request a copy of the data we hold about you.
• Correction & Updates – Request corrections to inaccurate or incomplete data.
• Deletion – Request deletion of your data under certain conditions.
• Objection to Processing – Object to how we process your data in certain situations.
• Withdraw Consent – If we process your data based on consent, you may withdraw it at any time.

To exercise your rights, please contact us at support@viral-rabbi.com. We may require identity verification before processing requests.

7. Privacy for California & EEA Residents

7.1 California Consumer Privacy Act (CCPA) Rights

Under the CCPA, California residents have the right to:

• Know what personal information we collect and how we use it.
• Request deletion of personal data (subject to legal exceptions).
• Opt out of personal data sales (we do not sell personal data).
• Request details of any personal data shared with third parties.

To exercise these rights, please contact us at support@viral-rabbi.com.

7.2 General Data Protection Regulation (GDPR) Rights

If you reside in the European Economic Area (EEA), we comply with GDPR regulations, ensuring lawful processing, security, and transparency in handling your personal data.

8. Data Security & Breach Notification

We implement industry-standard security measures to protect your personal data, including:

• Secure server infrastructure
• Encryption of sensitive information
• Access controls to restrict unauthorized access

While we take all reasonable steps to protect your data, no system is 100% secure. If a data breach occurs, we will notify affected users as required by law.

9. Cookies & Tracking Technologies

We use cookies and tracking technologies to:

• Enhance Website functionality.
• Analyze traffic and usage patterns.
• Improve user experience.

You can control or disable cookies in your browser settings. However, disabling cookies may affect the functionality of our Website.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a “Last Updated” date. Material changes will be communicated via email or Website notification.

Your continued use of our services after updates constitutes acceptance of the revised Policy.

11. Contact Information

For any questions or concerns about this Privacy Policy, please contact us:

📧 Email: support@viral-rabbi.com
🌐 Website: www.viral-rabbi.com

Viral Rabbi, Inc. will be the data controller of your personal information.

Last Updated: February 3, 2025